Privacy Policy

At our platform, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or submit your interest in products shown on our platform.

Note: We do not sell products or collect any payment from you. We only showcase products, collect your basic details, and share them with the authorized seller, who will contact you. Payment is Cash on Delivery (COD) only, collected by the seller at delivery.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our platform:

Personal Information

• Full name
• Mobile number
• Email address
• Shipping and billing address

Interest & Lead Information

• Products you are interested in
• Reference or enquiry details
• We do not collect or store payment information, as we do not take any payment (payment is COD with the seller at delivery)

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

Our Brand Collected information is used strictly for legitimate business purposes, including:

• Sharing your details with the authorized seller (ETEX) so they can contact you and complete the sale (COD at delivery)
• Communicating with you about your interest and coordinating with the seller where needed
• Providing customer support and assistance
• Helping with inquiries; returns/refunds are between you and the seller
• Improving website performance and user experience
• Preventing fraud, misuse, or unauthorized activity
• Complying with legal and regulatory requirements

We do not use personal data for misleading, deceptive, or unauthorized activities.

Cookies & Tracking Technologies

uses cookies and similar technologies to:

• Understand user interaction with the website
• Improve platform functionality
• Analyze traffic and performance

Users may disable cookies via browser settings; however, some features may not function properly.

Payment Information

Our Brand does not take any payment from you. We do not accept online payment or any form of payment. Payment is Cash on Delivery (COD) only—the seller collects the amount at the time of delivery. We do not collect, process, or store any payment or card details.

Sharing of Information

We do not sell or rent personal data. Information may be shared only when necessary with:

• The authorized seller so they can contact you and fulfill your order (COD at delivery)
• Courier and logistics partners (by the seller) for delivery
• Technology service providers supporting website operations
• Government or legal authorities when required by law

All third parties are expected to handle data responsibly and securely.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, or disclosure. While we strive to safeguard data, no online system is completely risk-free.

User Rights

Users have the right to:

• Access their personal information
• Request correction of inaccurate data
• Request deletion of personal data (subject to legal requirements)
• Opt out of non-essential communications

Requests can be made using the contact details below.

Third-Party Links

Our platform may contain links to external websites. is not responsible for the privacy practices or content of third-party sites. Users should review external privacy policies separately.

For related policies, please see our Terms & Conditions, Shipping Policy, and Return & Refund Policy.

Children's Privacy

Our Brand does not knowingly collect personal information from individuals under 18 years of age. If such data is identified, it will be removed promptly.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page. Continued use of the website constitutes acceptance of the updated policy.

Acceptance of Privacy Policy

By using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

For related information, please review our Terms & Conditions, Shipping Policy, and Return & Refund Policy.