Frequently Asked Questions (FAQ)

Our store is an Indian online fashion store offering ethnic and contemporary fashion products. All products listed on our website are sold directly by the seller.

Yes. Our store is operated by a legally registered business in India.

Yes. Our business operates from a physical business location in India. Customers can contact us through our official email or phone number for any assistance.

We currently deliver within India only. International shipping is not available at this time.

You can place an order directly through our website:

1. Browse products
2. Add items to cart
3. Proceed to checkout
4. Complete secure payment

Order confirmation details are shared after successful payment.

Payments are processed via secure third-party payment gateways. Our store does not store your card or banking information.

Delivery timelines vary depending on location and courier partner availability. Estimated delivery details are shared during checkout or order confirmation.

Once your order is shipped, tracking details may be shared via email or SMS, depending on courier availability.

Order cancellation requests must be raised as soon as possible after placing an order. Once an order is processed or shipped, cancellation may not be possible.

Returns and refunds are governed by our Return & Refund Policy. Eligibility depends on product condition and return request approval.

If you receive a damaged, defective, or incorrect product, please contact us promptly with order details. We will review the issue and provide a suitable resolution as per our policies.

We make every effort to display accurate product images. However, minor variations in color or design may occur due to lighting, screen resolution, or fabric differences.

Yes. We take customer privacy seriously. All personal data is handled in accordance with our Privacy Policy.

No. Our store does not redirect users to any third-party website for purchases. All transactions are completed on our secure platform.

Our store operates independently. Any brand references, if mentioned, are for identification purposes only.

Please use the contact form on our website to reach us.

Yes. We reserve the right to update policies at any time. Customers are advised to review the latest versions available on our website.